The current pandemic has significantly affected the way we live and interact with each other. Government-sanctioned social distancing recommendations have become crucial for public safety.
Most public spaces have attempted to reduce the spread of the virus by mandating social distancing policies and initiating contactless service.
As a result, the cannabis industry has taken steps to ensure the safety of customers and employees.
Companies are offering automation solutions in the form of self-ordering kiosks to successfully implement social distancing amid the pandemic.
What is a Self-Ordering Kiosk?
A self-ordering kiosk is a device that allows the user to complete a task or activity via a machine without the need for human assistance. At dispensaries, customers can use these kiosks to place their orders and make payments.
With perks like shorter lines and streamlined order management, this new and improved way of ordering is guaranteed to make the ordering experience more efficient.
How Does it Work?
Self-ordering kiosks follow a streamlined order processing system that ensures ease of access and consistency for both customers and employees. Here is a quick glance at what ordering via a kiosk looks like.
The customer places their order via a kiosk and then they pay for their order at the kiosk through their debit card. Following this, they receive a receipt of their order and are asked to wait for their order to be delivered to their car. At this time, the order is sent to the back office and the employees immediately start fulfilling the order.
After the back-end employees complete the order, another employee delivers the order to the customer after checking the receipt and appropriate identification information.
Paywana provides Self-Ordering Kiosk’s run by our proprietary for Cannabis and CBD dispensaries to reduce labor costs.
How Kiosks Help Provide Safety During Covid?
The use of kiosks almost completely eliminates any chance for community transmission that is highly probable in traditional ordering processes. Here’s how:
1. No human interaction
The prime benefit of using a kiosk during the pandemic is minimal human interaction. The customer enters their order into a machine, which sends it to the back-end for fulfillment. No contact with other humans ensures customers are less likely to become infected at the dispensary.
2. Consistent Sanitation
Paywana’s kiosks come with a bracket that holds a 72 count disinfecting wipes canister. This provides customers an easy way to sanitize and clean the kiosk after every use to curb the potential, indirect spread of the virus through the kiosk.
3. Efficient Social Distancing
Employees and customers stand at least six feet apart from each other at all times. This minimizes the risk of catching the virus in social settings.
4. Order Delivered to Car
As soon as customers place their orders, they can go back to their car and wait for an employee to deliver their order to the car. This allows the customer to avoid extensive contact with other customers at the dispensary and remain in the comfort of their car while their order is processed.
All of these features of self-ordering kiosks ensure optimum safety and security for customers who choose to shop at dispensaries.
Customer and public Safety is more a a concern today than it ever has been. Kiosk offer one option and the epidemic has extended dispensary technology services such as curbside, delivery, online ordering and contactless payment solutions.
Paywana provides self-ordering kiosks run by our proprietary to Cannabis and CBD dispensaries to reduce labor costs and increase profits, We offer everything needed to efficiently operate and manage your dispensary including interactive kiosk software, Cannabis and CBD friendly payment processing solutions. Visit Paywana.com for more information.